Arka Service is a company that offers solutions and support to companies in the digital transformation process. Our goal is to guide the change process by accompanying the process of innovation and change towards industry 4.0.
The experience put in place by Arka Service through the skills of our Project Managers, through the careful analytical and process review activities, is able to lead to a significant improvement in productivity and quality of services offered through improved management of the flexibility of processes and simplification of management of IT environments.
Founded in 2005, Arka Service succeeded to become one of the reference points in the sector for technological assistance and IT technical support through acquisitions and a wise management of company growth.
Over the years, Arka Systems’ offer has been able to cover any need in a technological and IT environment, becoming one of the largest Italian and global companies. Arka Service operates in the two main Turin and Milan offices and offers on-site support, where necessary, for any customer.
The company has several offices located in many Italian cities with technicians able to provide direct support and coordination of activities with third-party suppliers thanks to their skills.
The goal of Arka Service is to be able to support companies by helping them to stay focused on their core business, relieving them of the burden of managing and solving problems related to the innovation of IT and technology infrastructures, respecting all ITIL standards (Information Technology Infrastructure Library).
For over ten years Arka Service has been a pole of international excellence boasting the provision of services in over 15 languages. The costumers are more than 200 from thirty-five different countries.
The innovative and trans-cultural approach of customer management is the result of a careful study of the needs of each company and the related culture that make the solutions designed perfect and not pre-packaged, but indeed tailored to provide the best possible service.
Our assistance is dedicated to the customer twenty-four hours a day three hundred and sixty-five days a year and is able to handle with absolute professionalism any type of eventuality both in business and in the technical field, from hardware to software, from application to systems.
Our technicians have the support of international partnerships with the most important brands, succeeding in creating high-tech computer architectures with extreme reliability.
Arka Service is one of the very few companies certified ISO 27001, ISO 9001 and EICC on Italian soil, adheres to the Charter of Equal Opportunities, firmly believing in the correct management of the most important element of every company: people.
Arka manages over 200 customers on every continent thanks to the 35 nationalities covered by its staff with three million problems solved annually on assets and 15,000 hours dedicated to training and updating of staff.
Arka Service is the best solution for all companies that need to innovate and want to rely on those who, for decades, are dealing with professionalism and expertise of IT infrastructures always with excellent results.